This release brings clearer support diagnostics and smoother social and video workflows, helping marketing professionals and small businesses spend less time troubleshooting and more time managing customer conversations.
Clearer Social Inbox AI failures
When AI can’t prepare a reply, the recorded details now show which stage ran into trouble. Failure notifications remain best effort, and their delivery problems are recorded safely too.
Clearer, smoother video handling
Video and media processing failures now include clearer, safer details to help explain what happened. Empty summaries no longer go unnoticed, unknown file sizes are handled safely, and frame-rate normalization can reuse an existing temporary directory.
More reliable affiliate rewards
Affiliate rewards are now matched more reliably when subscription payments succeed. Picmim also checks recent payments for missing rewards and repairs them automatically, while alerting the team if one still needs attention.
More reliable Meta reconnection
Reconnecting Facebook or Instagram now keeps the working Meta connection in place until the new sign-in is ready, helping you reconnect accounts without unnecessary interruptions.
Consistent auto-replies and product questions
Workspace-wide auto-reply settings now apply to existing connected accounts, while account-specific settings remain isolated. Product questions are also recognized consistently, so allowed questions are less likely to be escalated incorrectly.
More reliable Threads replies
Threads comments and replies are now found and kept in sync more reliably, helping your team see and respond to customer conversations with fewer gaps.