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Cookie Policy

This page explains how we use cookies and similar technologies on our website, what types of cookies we use, and how you can manage your cookie settings.

Cookie Settings

With your permission, cookies help us improve Picmim and understand which campaigns work. Rejecting will not affect your access, and you can change this choice at any time.

What Are Cookies?

Cookies are small text files that websites store on your device (computer, tablet, phone). They are used to improve user experience, analyze website usage, personalize content and for advertising purposes.

Cookies allow the website to remember your preferences and actions, providing you with a better and easier website experience. Cookies do not harm your device and do not contain malicious code.

Cookie Categories

Necessary Cookies

These cookies are essential for the basic functioning of the website. They enable navigation and use of website features. Without these cookies, the website cannot function properly. These cookies cannot be disabled.

Analytics Cookies

These cookies allow us to measure visitor numbers, traffic sources and understand how visitors use our website. This helps us improve website performance and user experience. Without this consent we only count page visits anonymously, without storing cookies or any identifier on your device.

Marketing Cookies

These cookies are used to track visitors across websites. The purpose is to display ads that are relevant and engaging for individual users and therefore more valuable for publishers and third-party advertisers.

Personalization Cookies

These cookies enable customizing content to your interests and preferences. They help us provide a personalized experience on our website, tailored to your wishes and needs.

List of Cookies We Use

Cookie Name Purpose Duration Domain
XSRF-TOKEN Protects forms and requests from cross-site request forgery. 7 days picmim.com
picmim_session Keeps your browser session active while you use the website. 7 days picmim.com
locale Stores your selected language so localized pages can load correctly. 1 year picmim.com
anonymous_consent_id Stores an anonymous ID used to remember cookie consent choices. 1 year picmim.com
twk_uuid_6ac8ec77b58c0e34d0ce6a68 Set by the tawk.to support chat to recognise this browser as the same chat visitor. 6 months picmim.com
twk_idm_key Set by the tawk.to support chat for the current chat connection. Session picmim.com
TawkConnectionTime Set by the tawk.to support chat for the current chat connection. Session picmim.com
picmim_support_logout Signs the support chat out in this browser after you sign out of Picmim. 30 days picmim.com

Live support chat (tawk.to)

Our live support chat is provided by tawk.to, Inc. When the chat loads, tawk.to sets the support chat cookies listed above and stores chat data in your browser's local storage, so your conversation continues from page to page.

In the Picmim app, the chat only loads when you click Contact support or already have an open support conversation in this browser. On our website, it loads with the page.

If you use the chat, tawk.to processes your name and email address (when you are signed in to Picmim), your messages and chat transcripts, and technical data such as your IP address, browser and the page you are on.

When you sign out of Picmim, the chat in that browser is signed out too and starts again as a new visitor.

Manage cookies in your browser

Most browsers let you review, block, or delete cookies. These official browser guides explain where to find those controls.

Note that rejecting or deleting cookies may affect your user experience on our website.

Cookie policy updates

We update this cookie policy when our cookie use or legal requirements change. The latest version is always published on this page.

This cookie policy was last updated: 13.10.2026