Billing & Subscriptions

Manage your subscription plan, payment method, and invoices from the billing settings. Upgrade or downgrade at any time with prorated adjustments. All payments are processed securely through Stripe.

Viewing Your Current Plan

Check your active plan, usage limits, and billing cycle from the billing dashboard. Monitor how close you are to your plan limits for posts, connected accounts, and media storage.

1. Go to Settings and select Billing.
2. View your current plan name, renewal date, and monthly or annual cost.
3. Check usage meters showing how many posts, accounts, and storage you have used versus your plan limits.
4. Compare your current plan features with other available plans.

Available Plans

Picmim offers multiple plan tiers designed for different needs, from individual creators to large agencies. Each plan includes a specific set of features, account limits, and usage quotas.

1. Visit the Pricing page at picmim.com/pricing for a full feature comparison.
2. Free plans include basic scheduling with limited accounts and posts per month.
3. Paid plans unlock additional accounts, unlimited posts, analytics, AI features, and team collaboration.
4. Enterprise plans include custom limits, dedicated support, and advanced integrations.

Upgrading or Downgrading

Switch between plans at any time. Upgrades take effect immediately with prorated charges for the remaining billing period. Downgrades apply at the end of your current billing cycle so you keep access to current features until then.

1. Go to Settings and select Billing.
2. Click "Change Plan" to view available options.
3. Select the plan that fits your needs and review the price difference.
4. Confirm the change. Upgrades are charged immediately on a prorated basis.
5. Downgrades take effect at the start of your next billing cycle.

Payment Methods and Invoices

Update your credit card or download past invoices for your records. All payment processing is handled securely by Stripe. Picmim never stores your full card details on our servers.

1. Go to Settings and select Billing, then Payment Methods.
2. Add a new credit or debit card, or update your existing card information.
3. Switch to the Invoices tab to view your billing history.
4. Download any invoice as a PDF for your accounting records.
5. Invoices are generated automatically at the start of each billing cycle.

Subscription Lifecycle

Understand the stages of your subscription from trial to active, renewal, and cancellation. Knowing how the lifecycle works helps you manage your plan effectively.

1. Trial: New accounts may include a free trial period with full feature access.
2. Active: Your subscription is current and all plan features are available.
3. Renewal: Your subscription automatically renews at the end of each billing period using your saved payment method.
4. Past Due: If a payment fails, you have a grace period to update your payment method.
5. Cancelled: Your subscription ends at the close of the current billing period. You retain access until then.

Usage Limits

Each plan includes specific limits for connected accounts, monthly posts, media storage, and team members. Monitor your usage from the billing dashboard to avoid hitting limits unexpectedly.

1. View usage meters in Settings > Billing for accounts, posts, storage, and team seats.
2. When you approach a limit (80%), Picmim shows a warning notification.
3. At 100%, you cannot add more of that resource until you upgrade or reduce usage.
4. Monthly post limits reset at the start of each billing cycle.
5. Media storage limits are cumulative and do not reset.

Cancelling Your Subscription

Cancel your subscription at any time from the billing settings. You retain full access until the end of your current billing period. Your data is preserved for a limited time in case you decide to reactivate.

1. Go to Settings and select Billing.
2. Click "Cancel Subscription" at the bottom of the page.
3. Confirm the cancellation. You will be asked for optional feedback.
4. Your subscription remains active until the end of the current billing period.
5. Reactivating is easy: just go back to Billing and select a new plan.